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Internet Accelerator Help

  1. Is there a charge for the Internet Accelerator?
  2. What are the system requirements for the Internet Accelerator?
  3. Will the Internet Accelerator increase my connection speed?
  4. What type of content will be accelerated?
  5. How do I download and install the Internet Accelerator?
  6. I've downloaded and installed the Internet Accelerator, and now I can't browse the web at all.
  7. How do I configure Internet Explorer to use the Internet Accelerator?
  8. How do I configure Netscape Navigator or Mozilla to use the Internet Accelerator?
  9. How do I configure Opera to use the Internet Accelerator?
  10. Can other programs use the Internet Accelerator?
  11. The pictures and graphics on my web pages aren't clear anymore
  1. Is there a charge for the Internet Accelerator?
    • At this time, there is no additional charge for the Internet Accelerator.  However, this is subject to change.
  2. What are the system requirements for the Internet Accelerator?
  3. Will the Internet Accelerator increase my connection speed?
    • No. The Internet Accelerator does not improve your connection speed. What it does, is compress web pages so they can be transmitted in less time over your existing connection.
  4. What type of content will be accelerated?
    • The Internet Accelerator will accelerate Web page text (including plain text, HTML, markup and javascript) and the most common forms of graphics: GIF, animated GIF, and JPEG images, Flash and File downloads.
    • The Internet Accelerator does not accelerate other forms of Internet content, including: streaming media, such as video and audio streams; secure pages, such as those used for online banking and credit card forms.
  5. How do I download and install the Internet Accelerator?
    • Click Here to start the download process
    • When prompted, choose to Open the file
    • Once the download is complete, the installation should start automatically.  If not, you will need to open the installer from the location you choose to save the file to.
    • Once the installation begins, you will be presented with on-screen instructions.  You should be able to safely accept the default options.
    • After the installation is complete, you should be automatically put into a short tutorial.  If not, you will need to read the troubleshooting information.
  6. I've downloaded and installed the Internet Accelerator, and now I can't browse the web.
    • Windows XP
      • You must be logged into your computer as an administrator.
      • If you are not an administrator on your computer, you must disable the accelerator in order to browse the web.
    • McAfee Privacy Service
      • There is a bug in earlier versions of McAfee Privacy Service that can interfere with proxy servers.  You will need to upgrade to McAfee Privacy Service 4.0.1.24 or Security Center 6.0.
    • Norton Internet Security
      • Open the Norton Internet Security control applet (double-click on the NIS icon in the system tray)
      • Select "Norton Internet Security" from the Options menu, then go to the Firewall tab.
      • Remove 8080 from the HTTP port list
      • If you were depending on NIS to block popups, you will need to download another popup blocker, such as the Google Toolbar.
    • Zone Alarm Pro
      • You will need to upgrade to Zone Alarm 4.5.xxx.xxx or later.
  7. How do I configure Internet Explorer to use the Internet Accelerator?
    • Open up Internet Options under the Tools menu, then go to the Connections tab.
    • Select the connection you are using and click on Settings
    • Make sure that "Use a proxy server for this connection" is checked, then click the Advanced button
    • Make sure that the proxy address for HTTP is set to "localhost" (without quotes) and that the port is set to 8080.
    • Click OK, and OK again.
    • Retest your browser to see if things are working correctly.
  8. How do I configure Netscape Navigator or Mozilla to use the Internet Accelerator?
    • Open up Preferences under the Edit menu, then open the Advanced category
    • Click on Proxies
    • Click View (Netscape 4.7 only)
    • Make sure that the "Manual Proxy Configuration" radio button is selected.
    • Set the HTTP proxy to "localhost" (without quotes) and the port to 8080.
    • Click OK
  9. How do I configure Opera to use the Internet Accelerator?
    • Click on the Opera File menu.
    • Select Preferences...
    • Click on the label for the Network category (the fourth from last choice)
    • Click the button labeled "Proxy Servers."
    • Make sure that the "Use Automatic Proxy Configuration" checkbox at the bottom is unchecked.
    • Check the "HTTP" checkbox at the top. Leave the checkboxes for the other listed protocols (HTTPS, FTP, etc.) unchanged.
    • In the HTTP Proxy area enter "localhost" (without quotation marks).
    • In the Port area enter the Propel Accelerator port number.
    • Click OK.
  10. Can other programs use the Internet Accelerator?
    • Yes.  Any program that can use an HTTP proxy server will be able to use the Internet Accelerator.  The proxy server should be set to "localhost" (without quotes) and the port should be set to 8080.  Please consult your program's documentation to determine how to configure it's settings.
  11. The pictures and graphics on my web pages aren't clear anymore.
    • The Internet Accelerator works by reducing the file size of pictures and graphics. This leads to a loss of quality, sometimes rendering them unrecognizable. There are 5 levels of acceleration available:
      1. Low acceleration: Maintains full image quality
      2. Medium acceleration: Reduces image quality very slightly
      3. High acceleration: Reduces image quality slightly
      4. Very High acceleration: Reduces image quality moderately
      5. Maximum acceleration: Reduces image quality significantly
    • You can adjust the amount of acceleration you wish to have by opening the options for the Internet Accelerator.

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